1. Quality
Quality is always our priority. A careful translator selection process is at the centre of quality control process of BestPractice. We only use experienced translators with in-depth knowledge of the subject in question. We also attribute the high quality of our translations to the fact that in-house proofreading of each translation is a must.

2. Efficiency
Our emphasis is always on meeting your translation needs as completely, as flexibly and as quickly as we can. Translations are often needed at short notice – as almost every client says: "wanted yesterday". BestPractice respects your deadlines and is always ready to accept and execute the most urgent order.

3. Range of Services
BestPractice offers the clients the widest range of translation services: written translations, notarised translations, interpreting, website and software localisation, editing, proofreading, etc.

4. Pricing
BestPractice charges competitive rates and is not scared to prove to you the value for money we offer. Please feel free to ask us to do a test translation for you. Regular customers get discounts and special discounts are offered for bulk translations.

5. Formatting
All files are received and dispatched according to your formatting requirements. BestPractice can produce translations in whatever format you require and supply via email, on disc or as hard copy.

6. Confidentiality
Confidentiality is a key issue for BestPractice. As we often deal with sensitive, confidential and pre-release material, we take every precaution to keep your data safe and secure. All your content is protected by translator and staff non-disclosure agreements, secure databases and the latest in secure file transfer protocols.

7. Convenient Service
Our personalised approach also means that we let our customers decide upon the delivery conditions: delivery by e-mail, fax, post or courier. You can pay in cash in person in our/your office or by bank transfer. BestPractice offer clients a prompt and reliable online translation service by exploiting the benefits of the internet and email.